Get ticket details
GET
apiToken tickets:readheader
AuthorizationBearer <token>A personal API token: Authorization: Bearer dh_live_…. See Authentication for scopes.
Scope: tickets:read
id*numberOperation completed or accepted; asynchronous actions may still be running.
application/json- response
messages*array<>attachments*array<>messagesTotal*numbermessagesTruncated*booleanmergedInto?linkedTickets*array<>id*numbernumber*stringsubject*stringstatus*stringpriority*stringdepartment*stringlastActivityAt*stringFormat
date-timecreatedAt*stringFormat
date-timeclosedAt?stringFormat
date-timemessageCount?numberrelatedOrderId?numberrelatedServiceName?stringrating?numberratedAt?stringFormat
date-timemergedIntoTicketId?numbercurl -X GET 'https://api.deluxhost.net/v1/tickets/0' \ -H "Authorization: Bearer $DELUXHOST_TOKEN"Example Response
{ "messages": [ { "id": 0, "authorId": "string", "authorRole": "string", "authorName": "string", "body": "string", "internal": true, "createdAt": "2019-08-24T14:15:22Z", "system": { "kind": "string", "ticketId": 0, "ticketNumber": "string" } } ], "attachments": [ { "id": 0, "messageId": 0, "filename": "string", "contentType": "string", "sizeBytes": 0, "createdAt": "2019-08-24T14:15:22Z" } ], "messagesTotal": 0, "messagesTruncated": true, "mergedInto": { "id": 0, "number": "string", "subject": "string", "status": "string" }, "linkedTickets": [ { "id": 0, "number": "string", "subject": "string", "status": "string", "userId": "string", "userEmail": "string", "sameCustomer": true } ], "id": 0, "number": "string", "subject": "string", "status": "string", "priority": "string", "department": "string", "lastActivityAt": "2019-08-24T14:15:22Z", "createdAt": "2019-08-24T14:15:22Z", "closedAt": "2019-08-24T14:15:22Z", "messageCount": 0, "relatedOrderId": 0, "relatedServiceName": "string", "rating": 0, "ratedAt": "2019-08-24T14:15:22Z", "mergedIntoTicketId": 0}