Getting Started
SSH Access
How to connect to your VPS/VDS via SSH from Windows, Mac and Linux
SSH (Secure Shell) is the primary method to remotely access your server. Find access credentials in the activation email for your service.
Required Credentials
- Server IP: visible in client panel or activation email
- SSH Port: default is
22 - User: usually
root - Password: received via email (we recommend changing it immediately)
Connection from Linux / macOS
Open terminal and type:
ssh root@SERVER_IPIf SSH port is different from 22:
ssh -p PORT root@SERVER_IPOn first connection you'll be asked to accept server fingerprint: type yes and press Enter.
Connection from Windows
Option 1: Windows Terminal / PowerShell (Windows 10/11)
SSH is already included. Open PowerShell or Windows Terminal and use same command:
ssh root@SERVER_IPOption 2: PuTTY
- Download PuTTY
- Enter server IP in Host Name field
- Verify port is
22(or custom one) - Click Open
- Accept fingerprint and enter credentials
Common Connection Errors
| Error | Likely Cause | Solution |
|---|---|---|
Connection refused | SSH not active or wrong port | Verify port in panel |
Connection timed out | Firewall blocking port | Check firewall rules |
Permission denied | Wrong password or user | Verify credentials |
Host key verification failed | IP reassigned or OS reinstalled | Delete old key with ssh-keygen -R IP |
If you can't access, use VNC/NoVNC Console from client panel to access server without SSH.